​​PRIVATE ONE-ON-ONE, PILATES FOR 2 & SMALL GROUP PRIVATE SESSIONS 

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• All Private one-on-one, Pilates for 2, and Small Group Private Sessions require 24 hours’ notice for cancellations. Sessions cancelled with less than 24 hours’ notice will be charged in full.

• Single sessions are valid for 2 weeks from the date of purchase.

• 5-Pack Sessions are valid for 2 months from the date of the first visit.

• 10-Pack Sessions are valid for 4 months from the date of the first visit.

• For Pilates for 2 (two clients training together), it is the responsibility of the clients to arrange their partner.

• All sessions and packs are non-refundable and non-transferable.

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GROUP REFORMER CLASSES

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Classes are run on a first-come, first-served basis. If the minimum number of clients per class is not met (2 clients), Pure Pilates Mosman reserves the right to cancel the class. The studio will contact clients in the event of class cancellation. Instructors and classes are subject to change without notice.

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The Intro Offer pack includes 3 reformer classes for 14 days (from first class) and only for new clients to Pure Pilates Mosman. This offer can only be used once per customer.

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The 10 pack of reformer classes, and the student 10 pack of reformer classes have a 3 month expiry from first class. All single classes purchased are valid for 1 month from the purchase date.  

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Pricing options on class packs can be shared with your partner or family members.  Please contact the studio for this to be set up.

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Packs cannot be extended unless you are injured, in which case we will request a medical certificate. Extensions must be requested by email before the expiry date.  Extensions are decided on a case-by-case basis, and Pure Pilates Mosman reserves the right to determine the duration of the extension.  Otherwise there are no extensions on packs.

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We have a 12-hour cancellation policy for all reformer classes. If you cancel your class within 12 hours or do not show up, your session will be forfeited and a $10 fee also applies to clients that have memberships.

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GROUP REFORMER MEMBERSHIPS

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Terms and conditions for 1, 2 and Unlimited Reformer Classes per week:

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Start date: Contract sale date.

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Students need to provide evidence of status if purchasing a Student membership.

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The classes per week membership will be subject to payment via direct debit or credit card fortnightly from the contract start date.

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This membership allows you to do your allocated number of group reformer classes per week. Unused classes will not rollover if you do not book or attend your maximum limit of membership classes during the allocated week.

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We have a 12 hour cancellation period. For late cancellation or no show you will forfeit your class and incur a $10 fee.  Failed autopay will incur a $3 charge per failed payment.

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All Pure Reformer Memberships can be paused at any time with 24 hours notice.  Please contact Pure Pilates Mosman. The memberships can be paused for a minimum period of 2 weeks and a maximum total 12 weeks per year. 

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If you are injured, memberships can be paused with 24 hours notice, in which case we will request a medical certificate.  Pause periods are decided on a case-by-case basis, and Pure Pilates Mosman reserves the right to determine the duration of the pausing of your membership while you are injured.

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Memberships can be cancelled with 30 days notice by email to www.purepilatesmosman.com.au.  All of our membership options are non-refundable and non-transferable.

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Additional sessions can be purchased for 1 x week membership at $37 per class,  2 x week membership at $36 per class and Students $25.  If during the week cycle, an extra session is taken and shows owing in Mindbody, the cost will automatically be charged to the card on file per session booked, regardless of late cancel or no show.

Our memberships cannot be shared with anyone and are for individual use only. We reserve the right to raise membership prices at any time, including for existing memberships. We will normally implement a small increase annually.

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WAITLISTS

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In the event that the class is full, clients can go on the waitlist via the booking system or contact Pure Pilates Mosman on phone  0404 525 139. This will operate on a first-come, first-served basis. You will receive a notification if we are able to offer a spot in the class. Confirmation at this stage is essential. Otherwise, the studio will contact the next client on the waiting list. Please note that failure to attend the class after being selected from the waitlist would mean forfeiture of that class credit.